Privacy Policy
At Sujata Associates Consultancy Private Limited (“Company”, “We”, “Us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access or use our services, including websites, applications, WhatsApp solutions, APIs, and subscription platforms.
1. Information We Collect
1.1 Personal Information
Full Name
Email Address
Phone / WhatsApp Number
Business/Company Name
Address
GST Number
Payment Information
Login Credentials (encrypted)
1.2 Technical Information
IP address
Device & browser details
Cookies
Usage analytics
Log data
1.3 Communication Data
WhatsApp messages sent via API
Chatbot interactions
Support queries
Emails & call records
1.4 Transaction Data
Subscription details
Billing records
Service usage statistics
2. How We Use Your Information
We use your information to:
Provide and manage our services
Activate subscriptions & process payments
Improve performance & user experience
Send alerts, updates, and service notifications
Offer technical support
Ensure compliance & prevent misuse
Maintain security and system integrity
3. Sharing of Information
3.1 With Third-Party Service Providers
WhatsApp / Meta
Hosting providers
Payment gateway partners
Communication service providers (SMS/Email)
CRM or integration tools
3.2 Legal or Regulatory Requirements
Information may be shared if required by law or government authority.
3.3 Internal Authorized Personnel
Access is restricted to staff who need it for operational purposes.
4. Data Security
We use multiple security measures such as:
Encryption
Access controls
Secure servers
Regular audits
No system is 100% secure, and you agree to use our services at your own risk.
5. Data Retention
Your information is kept for as long as:
Your account remains active
Required to deliver services
Required by law
You may request data deletion anytime (subject to legal limitations).
6. Cookies & Tracking
We use cookies to:
Improve user experience
Track website performance
Analyze usage patterns
Cookies can be disabled, but some features may not function properly.
7. User Rights
You may:
Request access to your data
Correct or update information
Request deletion of data
Opt-out of marketing messages
Request a copy of your stored data
8. Children’s Privacy
Our services are not meant for individuals under 18 years of age.
9. Third-Party Links
We are not responsible for the privacy practices of external websites.
10. Policy Updates
This Privacy Policy may be updated periodically.
Continued use of our services means you accept the updated terms.
11. Contact Information
For privacy-related queries, contact us at:
Sujata Associates Consultancy Private Limited
📞 Phone: +91 9038001356
📧 Email: rahul.bhakat@sujataassociates@gmail.com